This Privacy Policy explains how Debt Reliefs (“Debt Reliefs,” “we,” “us,” or “our”) may collect, use, disclose, and protect information when you visit taxdebtreliefs.com or contact us by telephone about credit card debt and unsecured personal loan relief options.
1. Information We Collect
Information you provide
When you call us, you may voluntarily provide contact information and details about your financial circumstances, debts, goals, and service interests. Please do not provide Social Security numbers, bank credentials, payment-card details, or other highly sensitive information through the website or voicemail.
Information collected automatically
When you use the website, we and our service providers may automatically collect limited technical information such as your IP address, browser type, device type, operating system, pages viewed, time spent, referring URL, approximate location derived from IP address, and advertising or campaign parameters.
Telephone information
We may receive your telephone number, call date, duration, routing information, and information discussed during a call. Calls may be monitored or recorded for quality assurance, training, security, and compliance where permitted by law. If required, additional notice or consent will be provided during the call.
2. How We Use Information
We may use information to:
- Respond to inquiries and provide requested information;
- Review whether particular debt-relief options may be relevant;
- Connect you with an appropriate independent service provider when requested;
- Operate, secure, maintain, and improve the website and call experience;
- Measure campaign performance and understand website usage;
- Detect fraud, abuse, security incidents, or unlawful activity; and
- Comply with legal, regulatory, and contractual obligations.
3. How We May Disclose Information
We may disclose information to vendors that support hosting, telecommunications, call routing, analytics, security, and other business operations. If you request or authorize a referral, information may be provided to an independent debt-relief or professional-services provider so that it can respond to you. We may also disclose information in connection with a merger, sale, financing, or transfer of business assets, or when required to comply with law, protect rights and safety, or prevent fraud.
We do not claim that every service provider, partner, or referral recipient is owned or controlled by Debt Reliefs. Their handling of information may be governed by their own privacy policies.
4. Cookies and Similar Technologies
The website and its service providers may use cookies, pixels, tags, and similar technologies to operate the site, remember preferences, prevent fraud, understand traffic, and measure advertising performance. Browser settings may allow you to limit or delete cookies; doing so can affect website functionality.
5. Advertising and Analytics
We may use analytics and advertising services that collect information about visits and campaign interactions. These providers may use cookies or similar technologies under their own policies. We do not knowingly use the website to request highly sensitive financial account credentials.
6. Data Retention and Security
We retain information for as long as reasonably necessary for the purposes described in this Policy, including legal, security, compliance, and recordkeeping needs. We use reasonable administrative, technical, and organizational safeguards, but no internet transmission, telephone system, or storage method can be guaranteed completely secure.
7. Your Privacy Choices and Rights
Depending on where you live and subject to applicable exceptions, you may have rights to request access to, correction of, or deletion of certain personal information, or to obtain information about certain disclosures. To submit a request, call (773) 389-7770. We may need to verify your identity before completing a request. Authorized-agent requests may require proof of authority.
8. Children’s Privacy
This website is intended for adults and is not directed to children under 18. We do not knowingly collect personal information from children through this website.
9. Third-Party Websites
The website may link to third-party websites or services. We are not responsible for their privacy, security, content, or business practices. Review their policies before providing information.
10. Changes to This Policy
We may update this Privacy Policy periodically. The updated version will be posted on this page with a revised effective date. Continued use of the website after an update is subject to the revised Policy.
11. Contact Us
For privacy questions or requests, call (773) 389-7770.